ShepHyken

FEBRUARY 12, 2021

This week we feature an article from Veronika Filipkova, a professional content editor and Chief Customer Officer at SupportYourApp. She shares different channels and strategies for creating the most convient customer support experience for your customers. Firms today should focus on providing top-notch service.

Chief Customer Officer 279

Chief Customer Officer Call Center Consulting Consulting 279

Sykes

APRIL 29, 2020

ooking at the speed at which global restrictions and lockdowns were imposed across many organizations in March 2020 come many questions which spur strategic shifts.? Here are four key questions a Chief Customer Officer (CCO) should seek answers to in the face of continuing disruption. .

Chief Customer Officer 52

Chief Customer Officer outsourcing Self service Contact Center 52

Sykes

APRIL 29, 2020

ooking at the speed at which global restrictions and lockdowns were imposed across many organizations in March 2020 come many questions which spur strategic shifts.? Here are four key questions a Chief Customer Officer (CCO) should seek answers to in the face of continuing disruption. .

Chief Customer Officer 52

Chief Customer Officer outsourcing Self service Contact Center 52