7 Tips for Success from Experienced Call Center Professionals
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SEPTEMBER 27, 2016
Back in 2016, we asked some of them this question: “ How do you meet (or exceed) the KPIs set for your contact center?” Handpicked related content: Top Contact Center Trends in 2020. The Formula for Contact Center Success. Average handling times (AHT) increase. And you know what? Errors happen.
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