Remove 2020 Remove APIs Remove Banking Remove Virtual Agent
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Banking: 5 keys to supercharging your digital strategy

Talkdesk

Almost 17,500 US bank branches closed from the beginning of 2014 to the middle of June 2020. Bank branch closures create additional costs for local business owners, making it harder to manage cash flow, maintain productivity levels and contribute to the wider local economy. Impact on small businesses. Embrace the cloud.

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Contact Center Technologies 2017: find out what 23 experts say

RichCall

employ customer support specialists, who will become trusted and recognized, rather than be nameless agents. by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human. I’ve seen several big wins in the banking industry. Teresa Cottam. Self-service. August Smart Lock.