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6 Top Chatbot Examples: AI Customer Service Bots in Action

Comm100

We have hand-picked some of the top chatbot examples to show you how you could use AI customer service bots across channels – 5 use cases across industries, plus one case study of how a chatbot resolved 91% of live chat inquiries. Let’s explore the top 6 chatbot examples of 2020. A Chatbot to Help Mortgage Applications .

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Why an 80/20 Service Level is Wrong for Your Call Center

Fonolo

Handpicked related content: 4 Metrics Your Call Center Needs to Track in 2020. Or how many opportunities to upsell a customer were missed because the customer support agent didn’t have the time to build a relationship with the customer? What is the impact of increased Abandonment Rate on our customers’ satisfaction?