2019 Inbound sales Outbound sales Technical Support 
OctopusTech
SEPTEMBER 9, 2023
As per reports by Technavio , this industry is expected to grow by 3% from 2019 to 2023. It helps them to focus on sales, marketing, product and service development, and other business operations. This gives companies the flexibility to manage their internal operations effectively.
Callminer
OCTOBER 22, 2019
“Most call center service providers categorize their offerings into outbound and inbound calling services. Outbound is ideal for businesses that need assistance reaching customers. Inbound services provide customer assistance and technical support for programs and software. High Value Inbound Support.
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