Remove 2019 Remove Agent burnout Remove Gamification Remove Morale
article thumbnail

Telltale Signs: How to Identify Call Center Agent Burnout

Fonolo

We’ve previously discussed ways to combat agent burnout , but today we ask: What are the symptoms? Identifying the symptoms of burnout as soon as possible can significantly boost your service quality, workplace satisfaction, and bottom line. The Top Contact Center Trends to Watch in 2019. Investing in Agents.