Fonolo

OCTOBER 31, 2018

Think “P2P”, “big data”, “IoT”, or “blockchain”. It could be that 2018 was the last stop before the runaway train to the AI singularity. Or it could be that 2018 is where ASR and NLP became mundane and machine vision really hit primetime. Meeting the Industry Standard of Service Level. Plus so Much More!

Call Center 105

Call Center Self service Technology industry standards 105

COPC

SEPTEMBER 5, 2019

the cloud and AI) has made everything possible, and brought the opportunity for a re-establishment of industry standards.”. Being an internet-based company, we instinctively started to think about how we could use new technologies and big data to overcome the obstacles we were finding in our service delivery.

Enterprise 40

Enterprise industry standards Big data Technology 40

COPC

SEPTEMBER 4, 2019

the cloud and AI) has made everything possible, and brought the opportunity for a re-establishment of industry standards.”. Being an internet-based company, we instinctively started to think about how we could use new technologies and big data to overcome the obstacles we were finding in our service delivery.

Enterprise 40

Enterprise industry standards Big data Technology 40

COPC

SEPTEMBER 3, 2019

re-establishment of industry standards.”. Being an internet-based company, we instinctively started to think about how we could use new technologies and big data to overcome the obstacles we were finding in our service delivery. In 2018, our forecasting accuracy had reached 96%. “… the technology revolution (e.g.,

industry standards 40

industry standards Enterprise Technology Self service 40