2018 Analytics Big data contact center workforce 
DMG Consulting
APRIL 16, 2019
Thirteen years ago, DMG Consulting published the book The Real-Time Contact Center. Its theme was (and still is) simple—to use the real-time capabilities of contact centers to assist people (customers, prospects, partners, the public, etc.) billion for the first half of 2018. ANALYTICS RECEIVES AN ENCORE.
Verint
MARCH 29, 2018
Achor will present “Big Potential: How Transforming the Pursuit of Success Raises Our Achievement, Happiness and Well-Being” on the morning of Wednesday, May 16. Using big data and the findings from his research in 50 countries, Achor will show how pursuing success using an individual, self-focused approach can limit our progress.
Expert insights. Personalized for you.
48 
Let's personalize your content