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Customer Service Trends 2017: An Effortless Customer Experience is Vital for Loyalty

Kayako

How these channels are organized and how well connected they are plays a significant role in the customer’s journey and providing a consistent support experience. Multi-channel support can silo important customer history. HubSpot Support (@HubSpotSupport) December 29, 2016. PBwiUbyDOv ). -KG.