Fonolo Saves Credit Union from Cisco Call-Back Chaos
Fonolo
MAY 5, 2020
They provide over 130,000 members with financial services from only 15 branches, they are proud of their customer-centric approach and focus on creating a great experience for their members, both new and old. Caller satisfaction also increased, as did agent satisfaction. What was their problem?
62 
Let's personalize your content