2015 Call center experience Chatbots Customer Service 
Fonolo
NOVEMBER 17, 2020
That includes our experience as customers. Modern consumers are no longer willing to accept poor customer service. More than 80% of customers now say the experience a company provides is as important as its products. . Which Topics Are Most Important for Your Customer Service Department in 2017?
CCNG
OCTOBER 19, 2022
(Temkin, 2017) 48% of consumers expect specialized treatment for being good customers. Accenture, 2017) Consumer demand better service from companies More than 60% of customers say they now have higher customer service standards. London School of Economics, 2005) Customer Effort Score Is CES worth your attention?
Expert insights. Personalized for you.
176 
Let's personalize your content