14 Worthy Customer Experience Reads for 2014
CX Journey
DECEMBER 30, 2014
The 14 posts listed here seemed to resonate with readers this year; I''m sharing them again because I think they provide some great refreshers to carry you into 2015 and the next leg in your CX Journey. What the Hell is Customer Experience? How ingrained is the customer and his perspective in your company''s DNA?
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