2015 APIs Interactive Voice Response voip 
aircall
JUNE 11, 2021
The 1980s — Fiber optics were invented, bringing impactful change for voice communication. 1995 — VoIP (voice over internet protocol) technology was invented to enable human voice communication over the internet in real-time. Use call center analytics to monitor your first-call resolution rate and other metrics.
JustCall
APRIL 12, 2023
Founded in 2015, Gong is a popular sales intelligence software that provides deep insights into deal progress, pipeline, and market trends. Look for an alternative that offers APIs to integrate it with other tools you use. However, post-pandemic many Gong competitors have come to the fore. Salesken SalesLoft Avoma Wingman 1.
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