Remove 2014 Remove Customer effort Remove Customer retention Remove Outbound sales
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Click-To-Call: How It Impacts the Customer Experience

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Customer Satisfaction. A 2014 study , showed that 75% of the people preferred to contact a business by phone. Most of the customers communicate with the companies by phones, and they find it the most efficient way towards resolving an issue. Boost customer retention. Click-to-call for Outbound Sales.