2017 Is Out, 2018 Is In – What Will Customer Service Look Like This Year?
Comm100
FEBRUARY 16, 2018
And WhatsApp, one of the world’s most popular messaging apps, is currently exploring ways to help companies and customers connect by testing new business tools that will fulfill the needs of small businesses and enterprises. As Zuckerberg explained back in 2014, “Messaging is one of the few things that people do more than social networking.”
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