Remove 2014 Remove Call Center Remove industry standards Remove voip
article thumbnail

Vonage Acquires NewVoiceMedia – What Does It Mean?

Fonolo

Big news in the call center world broke last week: NewVoiceMedia (NVM) was acquired by Vonage for $350M. Well, the obvious take-away is that cloud-based call centers continue to be a hot space and a great way to build value for investors. was a consumer VoIP pioneer known for incessant television advertising.