Click-To-Call: How It Impacts the Customer Experience
aircall
SEPTEMBER 12, 2016
These connections are possible and can be supported through a phone call, SMS or Voice-over-Internet-Protocol (VoIP). In the year 2013, Google commissioned Ipsos to carry out a study on their click-to-call buttons. Click-to-call for Outbound Sales. In most cases, click-to-call works with hyperlinks over emails and videos.
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