How Mention Uses Aircall to Boost Sales and Customer Success

aircall

Mention, a media monitoring software company , has been using Aircall’s VoIP phone system for more than three years. Mention’s phone operations are split into three functions: An outbound sales team t o discover new leads and set up product demos.

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TOP 20 Call Center Metrics Managers Can’t Ignore (FREE EBOOK)

CrazyCall

Outbound and inbound customer services should be constantly measured to be improved. In this article we’ve decided to present you 20 call center metrics that will make it easier for you to gain powerful insights into the sales call performance and keep an eyeon your customer service efforts.

5 Tips to Help You Build a Call Center from Scratch

aircall

This guide will be useful regardless of the type of call center you’re looking to set up (inbound or outbound, sales or support). Outbound call centers will generate revenue in the form of leads and sales.

How to Best Prepare for a Call Center Interview

aircall

If you enjoy the human aspect of customer service, the thrill of the chase that comes with sales, or any other specific aspect of the job which highlights a skill of yours, now’s the time to mention it. Interviewing for a new job can be a nerve-wracking experience.

5 Tips to Help You Build a Call Center from Scratch

aircall

This guide will be useful regardless of the type of call center you’re looking to set up (inbound or outbound, sales or support). Outbound call centers will generate revenue in the form of leads and sales.

9 Timeless Sales Strategies to Generate Leads for All Business

Dialer 360

The sales industry emerges, inbound and outbound sales professional seek to reinvent themselves. Different timeless sales strategies persist. Precisely, for prospecting, nurturing leads and closing sales. The minute you stop thinking about them and risks your sales.

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