Contact Center Technologies 2017: find out what 23 experts say
RichCall
SEPTEMBER 13, 2017
ot CX transformation from contact centers to multichannel, omnichannel, robotics and proactive CX. Dimension Data’s 2016 Global Contact Centre Benchmarking Report, © Dimension Data 2013-2016. Contact Center and CX Research and Reports. Global Contact Centre Benchmarking Report, Dimension Data 2017. Nationwide Building Society, a U.K.
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