“Unlock your Potential”: ADP Canada and the Secret Behind Customer Service Success
Fonolo
MARCH 4, 2020
Amar Sidhu has a rich history at ADP Canada, taking up leadership there in 2013, with three as the VP of Customer Care, and four years as Senior Vice President of Service Delivery under his belt. The Tools of the Trade: Technology and Metrics. When we talk metrics, there arises a strong opinion about one in particular.
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