2013 Customer effort Customer Support voip 
aircall
NOVEMBER 3, 2016
In the face of growing customer expectations, businesses face the imperative of adopting an omnichannel customer support strategy. One pitfall is to sacrifice the efficiency of established support channels in order to spearhead new ones. This often results in an overall decline in a company’s quality of support.
aircall
NOVEMBER 3, 2016
In the face of growing customer expectations, businesses face the imperative of adopting an omnichannel customer support strategy. One pitfall is to sacrifice the efficiency of established support channels in order to spearhead new ones. This often results in an overall decline in a company’s quality of support.
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