This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove 2011 Remove Chatbots Remove Chief Customer Officer Related Topics
Morale outsourcing Technical Support Coaching Quality management Journey mapping Consulting Analytics Wait times Benchmark More Related Topics >
article thumbnail

Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

JANUARY 5, 2022

Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. So much so, we built the best chatbot and AI tool to help automate the low touch, mundane tasks support teams are inundated with. Lynn Hunsaker.

Customer Experience 98
Customer Experience Customer Service Consulting Consulting 98
article thumbnail

High-Performance Agent Development in Contact Centers: Top Experts Reveal Secrets

CX Global Media

JULY 10, 2019

Jim Iyoob Chief Customer Officer??, Learn the importance of the right combination of people and software when managing agent performance and customer experience. About Jackie Morales : Leslie helps CSRs write better email, chat, social media, SMS, and chatbots. Etech Global Services.

Contact Center 120
Contact Center Morale Coaching Analytics 120
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 52,000+ Insiders by signing up for our newsletter

About
Awards
About
Editions
Awards
Editions
Topics
LinkedIn Twitter
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024