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Reshaping The Future Of Digital Customer Service: 22 Influential Leaders to Watch in 2022

TechSee

His achievements speak for themselves, from driving return authorizations approvals to 24 hours from 30 days, to reducing Monthly Abandon Rate to 3% from 20-30%. He has 30 years of experience in inbound, outbound, chat, analytics, AI, and social media. Follow on LinkedIn.

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5 CX Trends for 2022: What Contact Center Leaders Need To Watch Out for

NobelBiz

It entails paying straightforwardly and securely regardless of the sales channel. Thus, the customization of point-of-sale experiences may be a useful tool for increasing customer loyalty and strengthening trust. It’s a waste of effort if your analytics don’t deliver useful information!

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5 CX Trends for 2022: What Contact Center Leaders Need To Watch Out for

NobelBiz

It entails paying straightforwardly and securely regardless of the sales channel. Thus, the customization of point-of-sale experiences may be a useful tool for increasing customer loyalty and strengthening trust. It’s a waste of effort if your analytics don’t deliver useful information!