2009 Customer Care Morale SaaS 
Russel Lolacher
AUGUST 30, 2018
In the summer of 2009, with some prodding by Lynn, the couple decided to buy the old computer of their eldest son, Joe. As this was 2009 and Lynn wasn’t the most computer savvy person, social media wasn’t as obvious a communication channel as it is today. Be proud to talk to your customers. Morale of the Story.
Russel Lolacher
AUGUST 30, 2018
In the summer of 2009, with some prodding by Lynn, the couple decided to buy the old computer of their eldest son, Joe. As this was 2009 and Lynn wasn’t the most computer savvy person, social media wasn’t as obvious a communication channel as it is today. Be proud to talk to your customers. Morale of the Story.
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