A Brief History of Speech Recognition and How It Benefits Businesses
Noble Systems
MAY 11, 2021
The personal computer propelled speech recognition in the 1990s, which is when BellSouth introduced its voice portal, VAL. Google Voice Search launched in 2009. Businesses in a variety of industries rely on ASR to direct callers to the right department or person through an IVR system. Self-service 24/7.
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