NICE inContact

JULY 13, 2016

Our customer, Hoveround Corporation , a leading provider of power chairs, electric scooters and other mobility solutions, chose inContact for its inbound contact center solution in 2009. Last October, inContact was named the 2015 Customer Value Leadership Award by Frost & Sullivan. Register now for the webinar!

Customer Experience 48

Customer Experience Contact Center contact center solutions Personalization 48

EPIC Connections

MARCH 27, 2018

EPIC’s objective is to assist our clients in the design, deployment, optimization, and management of these innovations, while continuously improving both the agent and customer experience. We aim to grow as a preferred partner in building the contact center of the future.

Consulting 37

Consulting Consulting Contact Center Cloud contact 37

Fonolo

AUGUST 28, 2019

[This is] simply about financial restructuring and managing down the legacy products while trying not to lose too many customers. Mitel and Avaya both have well-established dealer and agent channels, experience in managing national and international accounts, and proven track records with most industries and customer segments.

Cloud contact 11

Cloud contact Call Center Contact Center contact center solutions 11