Perseverance Through Rapid Change: EPIC Connections Celebrates 15 Years of Success as a Mainstay in Contact Center Consulting
EPIC Connections
MARCH 27, 2018
The contact center industry is known for its constant hum of change punctuated by the rapid fire of new technology and a revolving door of providers. With the industry changing at a meteoric pace, introducing new services and technologies at every turn (CCaaS, UCaaS, AI, IoT, RPA, Omni-channel, AWS, WebRTC, etc.),
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