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What Elephants and Customer Experiences Have in Common

CSM Magazine

Unleash the chatbot! We saw this in the last big recession spanning 2007-2009. Inspire and motivate team members through gamification. As we enter this period of economic uncertainty, there is a growing concern that organisations will hunker down and focus solely on cost-cutting tactics and operational efficiency.

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The 9 Best Email Support Ticketing Systems 2020 – Reviews & Comparison

Comm100

Founded in 2009 in Vancouver, Canada, Comm100 was launched as a live chat and email ticketing solution aimed at helping businesses stay ahead of the digital curve. The Comm100 system now includes a full digital omnichannel solution combining live chat, email, social media, SMS, chatbots, and knowledge base, all in one.