Remove 2009 Remove Chatbots Remove Customer Service Remove Gamification
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What Elephants and Customer Experiences Have in Common

CSM Magazine

Customers are like elephants; they have amazing memories. This means they will never forget a truly wonderful or absolutely horrible service experience. So, in these tough economic times, what are the best customer service strategies to provide elephant-astic experiences? Unleash the chatbot!

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The 9 Best Email Support Ticketing Systems 2020 – Reviews & Comparison

Comm100

Customer service isn’t just about your team having the right attitude and training. For your customer support to be great (or even just functional) in 2020, you need the systems to back it up. Your customer help desk software keeps incoming queries from falling through the cracks by turning them into easily manageable tickets.