A Complete Guide to Omnichannel Customer Service
Comm100
NOVEMBER 13, 2022
Social media: Customers often seek support through social media platforms like Twitter, Facebook, Instagram, WhatsApp, and more. 67% of consumers used social media for service-related needs in 2020, and this is growing. Chatbots: With a well-trained AI chatbot, organizations can automate up to 80% of their frontline customer support.
88 
Let's personalize your content