A Complete Guide to Omnichannel Customer Service
Comm100
NOVEMBER 13, 2022
Omnichannel vs multichannel support. When discussing what is omnichannel customer service , it’s vital to distinguish its differences to multichannel support. Multichannel support can appear similar to omnichannel, but in practice the difference is night and day. Founded: 2009. Find out more. Commonly supported channels.
Let's personalize your content