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Customer Service: 7 Pain Points For Call Centers

NobelBiz

Naturally, the best approach to maintain an exceptional level of service is to serve customers through a contact center. However, depending entirely on a call script and reciting it mechanically is one of the most common blunders in customer service! And really embodies your contact center vision.

article thumbnail

Customer Service: 7 Pain Points For Call Centers

NobelBiz

Naturally, the best approach to maintain an exceptional level of service is to serve customers through a contact center. However, depending entirely on a call script and reciting it mechanically is one of the most common blunders in customer service! And really embodies your contact center vision.