2007 Customer retention Customer Support Morale 
Netomi
JANUARY 5, 2022
Flavio is the VP of Operations and Customer Support at DigiCert, Inc., Referred to as “the most famous customer service manager in the US, possibly the world” by BusinessWeek , Eliason is best known for developing the use of social media in the practice of customer relations. . Flavio Martins.
Comm100
OCTOBER 17, 2017
Instead of scouring a website for a company’s contact info, or spending minutes filling out a survey, customers can tell companies what they think within seconds, as easily as tagging them in a status, tweet, or post. Customers love to know that you are listening – it lets them know that their satisfaction really is your top priority.
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