GetFeedback

APRIL 3, 2019

YETI was founded in 2006 by Roy and Ryan Seiders, two brothers from a long line of entrepreneurs. We recently released a Post Purchase Survey on yeti.com and yeticustomshop.com that gives us feedback regarding to the whole website journey. Our first use case is our service experience survey. YETI has a cool history.

Feedback 88

Feedback Surveys Analytics Coaching 88

Balto

AUGUST 3, 2022

We surveyed 361 executives across the United States for the purpose of this survey. We limited respondents to those whose organizations contained sales, customer service, or collections contact centers. Figure 1: Geographic Distribution of Survey Participants. Figure 2: Gender Distribution of Survey Participants.

Contact Center 52

Contact Center Interactive Voice Response Surveys Self service 52

Netomi

APRIL 7, 2022

Built for omnichannel support, Freshdesk enables businesses to deliver seamless customer service across digital and traditional channels, including email, chat, phone, and social media. What makes HubSpot Service Hub one of the best Zendesk alternatives? Freshdesk’s key features. Groove’s key features.

CRM 52

CRM Brand ambassadors Analytics Chatbots 52