GetFeedback

APRIL 3, 2019

We sat down with Chris Hogan from YETI to get the inside scoop on how the company uses GetFeedback to understand their customer experience and turn insights into actionable data. YETI was founded in 2006 by Roy and Ryan Seiders, two brothers from a long line of entrepreneurs. Our first use case is our service experience survey.

Feedback 88

Feedback Surveys Analytics Coaching 88

Balto

AUGUST 3, 2022

We surveyed 361 executives across the United States for the purpose of this survey. We limited respondents to those whose organizations contained sales, customer service, or collections contact centers. Figure 1: Geographic Distribution of Survey Participants. Figure 2: Gender Distribution of Survey Participants.

Contact Center 52

Contact Center Interactive Voice Response Surveys Self service 52

Callminer

FEBRUARY 21, 2018

She leads a team of highly engaged Team Leaders, Trainers, and Supervisors who share her commitment to exceptional customer service. Mihai Corbuleac is a Senior IT Consultant at ComputerSupport.com LLC , an IT support company providing professional IT support and cloud services to businesses across the United States since 2006.

call center software 210

call center software Call Center Contact Center Analytics 210

ijgolding

FEBRUARY 4, 2016

It was also going to make it a lot easier for the accommodation owners too, but I had a lot of persuading, supporting and coaching to do with many of the accommodation providers (stakeholder management & influencing as we now know it!). The biggest change to my career path (still not ‘chosen’ at this point!)

Coaching 72

Coaching Customer Experience Personalization Surveys 72