2006, call center software, Coaching and Customer Service

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

2006

call center software

Coaching

Customer Service

Comparing and Purchasing Call Monitoring Software: 20 Experts Reveal the Biggest Mistakes Companies Make (and How to Avoid Them)

Callminer

FEBRUARY 21, 2018

She leads a team of highly engaged Team Leaders, Trainers, and Supervisors who share her commitment to exceptional customer service. Call centers must keep in mind…”. Any call center monitoring software is only as good as the people who know how to use it. Peter Abah. Craig Borowski. SoftwareAdvice.

call center software

call center software Call Center Contact Center Analytics

20 Call Center Leaders and QA Pros Reveal the #1 Problem Keeping Call Center QA & Monitoring Teams Up at Night (and How to Solve It)

Callminer

SEPTEMBER 5, 2017

She has a command to write on call center software and new technologies used in contact centers. One of the major challenges in this context is that managers typically estimate their agent calls throughout the month. Meanwhile, hundreds of other customer interactions may suffer. Who is coaching the coaches?

Call Center

Call Center call center software outsourcing Coaching

Webinars

Manual Call Reviews? Theres a Better Way!

MORE WEBINARS

Customer Contact Central

Comparing and Purchasing Call Monitoring Software: 20 Experts Reveal the Biggest Mistakes Companies Make (and How to Avoid Them)

20 Call Center Leaders and QA Pros Reveal the #1 Problem Keeping Call Center QA & Monitoring Teams Up at Night (and How to Solve It)

Webinars

Stay Connected