20 Call Center Leaders and QA Pros Reveal the #1 Problem Keeping Call Center QA & Monitoring Teams Up at Night (and How to Solve It)
Callminer
SEPTEMBER 5, 2017
It’s easy to get lost in the numbers — to worry about getting the scores just right or to spend calibration time arguing about the point value. Since founding CustomerServ in 2006, Nick’s vision and commitment to finding the perfect-match BPO vendors has led to over $1.1 “Focus on the game, not the score… ”. CustomerServLTD.
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