The Evolution of the Contact Center and Process Evaluation with Rod Jones
Vistio
AUGUST 9, 2021
We had about a 200-seat call center, and we’re definitely pioneers in the BPO space, and that moved over into about 2000. In 2005, built a group of companies. We had a consulting division, training division, call center auditing division, a media division and research. It’s grown by about 25 to 30% since then.
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