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The Fear of Driving and the Future of Not

C Space

Nicola Spitzer, Senior Consultant at C Space, explains why a little bit of empathy can go a long way… Tweet. Senior Consultant at C Space. After passing my driving test in 2005, I stopped driving in 2006. But the mobility sector hasn’t quite cracked the issue of trust. Nicola Spitzer.

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The Evolution of the Contact Center and Process Evaluation with Rod Jones

Vistio

We had about a 200-seat call center, and we’re definitely pioneers in the BPO space, and that moved over into about 2000. In 2005, built a group of companies. We had a consulting division, training division, call center auditing division, a media division and research. It’s grown by about 25 to 30% since then.

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Customers: The most disruptive force in business today

C Space

A leader in the consulting world for more than 20 years, Charles has a successful track record of reinventing companies, brands, and experiences through co-creation and collaboration with customers. The definition has expanded into something broader: outside-in thinking.