Callminer

AUGUST 1, 2017

To gain some insights into the strategies and tactics call centers can use to boost efficiency and arm you with effective strategies you can put to use, we reached out to a panel of call center experts , managers and leaders and asked them to answer this question: “What is the most effective way for a contact center to increase efficiency?”.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

OrecX

JANUARY 20, 2022

Oreka GPL, the best-in-class open-source call center solution, is acknowledged by GoodFirms as the best Call Center Software. Why Is Oreka GPL the Best Call Center Software? This open source software can be easily customized and updated to serve as a future-ready solution.

call center software 62

call center software Call Center B2B Call Logging 62

NobelBiz

APRIL 18, 2021

Fortunately, companies with a long history in the call center space such as NobelBiz are making the choice so much easier, combining top-notch solutions both as a carrier and software provider. Let’s now focus our attention on what general criteria a good provider (telecom + software) needs to meet. Probably not.

Call Center 52

Call Center call center software Contact Center APIs 52