25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
Meet Our Panel of Contact Center Experts: . James Pollard is a marketing consultant who works specifically with financial advisors over at The Advisor Coach. We tend to focus on scheduled agent feedback meetings and use Inter-Agent Chat to allow agents to share common issues and get answers. Tyler Riddell. Alex Tebbs.
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