2005 Analytics call center software Service level 
JustCall
MARCH 16, 2021
The Deloitte Technology Fast 50 India program was launched in 2005. An easily scalable call center software for businesses, JustCall lets you set up your call center in seconds. Indeed, automated integrations remove all the manual work and constant back and forth between different tools and software.
Callminer
AUGUST 1, 2017
This will improve campaign performance overall including agents’ service levels. First Call Resolution : In today’s busy world, each customer wants to resolve their problem(s) fast and efficiently without having to consistently follow up. To sustain within the competitive setting, it’s necessary for call centers to…”.
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