Remove 2005 Remove Airlines Remove Multichannel Remove Wait times
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This is What Exceptional Customer Service Looks Like In 2018

Comm100

Multichannel” and “omnichannel” have been buzzwords for years now. Amazon Prime began to pick up members as early as 2005 with the attractive offer of free two-day shipping on eligible purchases within the United States. This reduces wait time and empowers agents to become specialized in more advanced queries.