25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
James Pollard is a marketing consultant who works specifically with financial advisors over at The Advisor Coach. Proper training : Giving proper training to agents in the beginning is very important as they will learn how to resolve certain issues and have the proper knowledge of the campaign. James Pollard. theadvisorcoach.
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