25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
If customers are being sent to the wrong department, then they tied up customer service personnel from helping the right people. Customer service diminishes. James Pollard is a marketing consultant who works specifically with financial advisors over at The Advisor Coach. @Chargebackgurus. Alex Tebbs.
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