2002 Coaching Customer Experience Customer retention 
Beyond Philosophy
DECEMBER 20, 2019
Yogi Berra, the New York Yankees Coach once said, “Predictions are hard, especially about the future.” I have been in the Customer Experience industry since before there was such a thing. When I founded Beyond Philosophy back in 2002, no one was talking about Customer Experience. So, will we?
Comm100
MARCH 8, 2017
Kate Nasser, otherwise known as the People Skills Coach™, offers anyone who happens upon her Twitter page a wealth of knowledge on topics such as how to increase your impact and how to create positive customer experiences. She is an expert on customer-centric leadership, and an active tweeter. Kate Nasser. KateNasser.
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