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6 Worries That Melt Away With Cloud-Based Phone Software

aircall

Fortunately, we’ve moved beyond the reliability of “2001 Skype,” and these anxieties have been firmly debunked. Will The Lines Be Ready In Time? Luckily, on a cloud-based system, there’s an easy way to see if your activity is translating to productivity and customer success. In fact, life is easy “in the cloud.”

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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

We’ve compiled a short list of innovative customer service technologies developed by talented companies that are dedicated to helping enterprises improve their customer experience at scale and successfully compete in today’s ever-changing business environment. Customers appreciate: Faster, personalized customer support.

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Comparing and Purchasing Call Monitoring Software: 20 Experts Reveal the Biggest Mistakes Companies Make (and How to Avoid Them)

Callminer

Peter Abah is the Head of Customer Support at Hotels.ng. as the head of customer support and resides Lagos, Nigeria. His journey with Terminix began as a summer job in 1996, and ultimately became a full-time career in 2001. Burns has a passion for helping customers and is born and raised in Greensboro, NC.