Remove 2001 Remove Accountability Remove Consulting Remove Technical Support
article thumbnail

11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

According to Walker , a customer intelligence consulting firm, by 2020, customer experience will overtake price and product as the key brand differentiator for B2B. Customers appreciate: Faster, personalized customer support. Enchant is full of well thought out features, saving us time and stress.