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What is PCI Compliance Call Recording & Transcription: Definition, Expert Tips & Best Practices

Callminer

All traffic from unsafe networks and hosts should be restricted, and there should never be any direct access between any network component containing cardholder data and the Internet.” – Scott Kendrick, Vice President of Marketing at CallMiner, 10 Keys to PCI Compliance in the Contact Centre , Contact-Centres.com; Twitter: @contactcentres.