Revenue potential Sales Scripts Upselling 
JustCall
MARCH 10, 2023
A Sales Call Flow A sales workflow or call flow would look something like this: Introduction: “Hello, I am ABC from XYZ Inc. Conclude with upselling/cross-selling: “If you’re interested in <product 1>, you might also want to check out <product 2>, which offers XYZ extra.” Is now a good time to talk?”
NobelBiz
JULY 25, 2023
According to CMSWIRE – “ Call center analytics can help companies make the changes needed to be successful, respond to customers’ needs, improve customer satisfaction, and grow sales”. Keyword Spotting: Identifies recurrent words or phrases that might indicate common issues, product mentions, or potential sales opportunities.
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